The “USB device not recognized” is an error that frequently occurs in Windows 10/8.1/7/XP/Vista when you connect the USB to your computer. And the USB device mentioned here includes devices with USB 3.0 connectors, such as portable hard drives, mice, keyboards, Android phones, cameras, printers… not just USB.
When this error occurs on the computer, you will not be able to use the device you just connected to. Depending on the case, this error will be displayed with different messages, including:
- “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”
- “One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.”
In this article, Ticswipe.com will guide how to fix the “USB device not recognized” Windows 10 error most simply, then talk about some of the causes and corresponding fixes.
How Do I Fix Usb Device Not Recognized Windows 10
Power off the computer and restart
It sounds like a strange thing, but it is extremely effective! For the Not Recognizing error cases, this is never wrong. Rebooting the machine fixes this error. But remember, you must turn OFF the computer completely, not turn off the computer and restart it.
This will refresh the computer’s motherboard and all the hardware connected to the computer, including the USB ports. Rebooting the motherboard will also help provide the right amount of power for the peripherals. After a few minutes, connect the computer to a power source and the “USB not recognized” error has been fixed.
If this situation has not been resolved, do not worry; please see the following way.
Change the connection port of the usb
Maybe after a period of use, the USB connector is damaged and no longer working, you should check how many sockets your computer has and check them one by one, to be able to check. Check whether the error is coming from the connected device itself or the connection port. If after changing the connection port and the USB device works properly, then surely the problem lies with the connection location. You are not using this connection location or can repair or change the motherboard new.
In addition, if your computer has too few ports, you should use a USB Hub to help increase the number of USB device connection ports.
Update/Roll back the device driver
Many people have used device Manager to handle errors related to not identifying the devices connected to the computer. Will this fix your error or not? Let’s try it out.
Step 1: First, open Device Manager.
The most common way people often use to open software on Windows 10 is to use Search Box.
First, you open the Start Menu with the Windows key on the computer, then enter Device Manager and click on the first result.
Besides, in all operating systems, including Windows 10, to open Device Manager, press Windows + R simultaneously to open a Run window, type “devmgmt.msc” and press Enter.
Step 2: Then, you click on the arrow mark to the left of “Universal Serial Bus controllers” and you will see a lot of entries called “Generic USB Hub“. Right-click the first “Generic USB Hub” and choose Properties.
Step 3: Now, navigate to the tab “Driver“, select “Update Driver“, then the system will ask how you want to update the driver, there are 2 options.
Case 1: Search automatically for updated driver software
This way will help you automatically update the driver. After the update is successful, all you need to do is unplug the USB device from the computer, boot the computer and re-plug it. Windows will automatically install the latest driver for you.
Case 2: Browse my computer for driver software
When you click this option, you need to continue to select “Let me pick from a list of device drivers on my computer” in the next window.
In the list, choose Generic USB hub, usually, there is only one option. Click “Next” and Windows will install the driver for you.
Note: If you still can’t fix the USB device error, try updating the drivers for each Generic USB Hub until all of them have been updated with the latest drivers.
Step 4: Finally, you try to roll back the driver version before something is not recognized USB device is recognized. Instead of clicking “Update Driver” in the “Driver” tab, select “Roll Back Driver“.
Disable Power Management Windows 10
Step 1: Open Device Manager. Find and click the arrow to the left of the Universal Serial Bus controller.
Step 2: Find the USB Root Hub option in the directory, and right-click on it and select Properties.
Step 3: Navigate to the Power Managerment section and turn off the checkbox “Allow the computer to turn off this device to save power“.
USB Selective Suspend Disable
Step 1: Open the Start Menu and enter Edit Power Plan, then select the first result.
Step 2: Next, click “Change advanced power settings“.
In the Windows Options window, find USB Settings and change the property to Disable with both On Battery and Plugged in settings.
Step 3: Then click Apply and OK to save the settings.
Remove the USB device driver
Unlike updating or rolling back the driver version, removing the driver can result in all other USB ports losing the signal. Therefore you should consider it when using this method it.
Step 1: Open Device Manager
Step 2: We look for Universal Serial Bus Controller. Then right-click each USB device and choose Uninstall.
Which is the best way to fix “USB device not recognized” Windows 10?
So you already know how to fix “USB device not recognized” on Windows 10 and Windows 7 and 8.1, right? Hopefully, this article will help you and if you have any other questions or suggestions related to the article or about Windows, do not forget to leave your comments below.