Gmail is one of the extremely important tools today. This is a place to connect and exchange remote work between people. However, if anyone has been using this application regularly, they will sometimes encounter computer and laptop errors that can not access Gmail. What causes this phenomenon? Let’s find out together and come up with the right solution!
Are you using Internet Explorer browser?
For browsers such as Chrome, Opera, Firefox, … can access Gmail normally. However, Internet Explorer often has errors that make computers and laptops unable to access Gmail. To work around this issue, follow these steps:
Step 1: At the Start menu, search for the word “Internet Options” and open this application.
Step 2: The Internet Options dialog box interface opens, select the Connections function. Then, click on the LAN Settings box.
Step 3: Here, uncheck the three boxes in the Automatic configuration and Proxy Server sections. Click OK so that the computer saves the data that has been set up.
Step 4: In the Internet Options dialog box, select the Security function. Then click on Default level to reset to default settings. Finally, click OK to save the changed information.
So with just a few basic steps, you have fixed the error of not accessing Gmail on Internet Explorer. However, if you do not use this browser to access Gmail, the error will not occur. In other browsers, the session will still be able to enter normally. If you still can’t access Gmail, refer to the next steps.
The date and time information on your computer is running wrong
New operating systems these days often update their time over the internet. However, with older operating systems or machines that have been used for a long time, time often fails.
After obtaining the Certificate Service security certificate, Gmail has changed the display specifications. Therefore, if your computer has the wrong time or the wrong time, you will not access Gmail. In addition, for machines with time differences before 2008, it will not be accessible. So follow the steps below if you find your time is skewed.
Step 1: Right-click on the time display in the right corner of the computer screen, select Adjust date/time.
Step 2: The Date and Time dialog box will be opened, in the Set time automatically section, switch to the ON state to update the time automatically.
This is the fastest way to change the computer time to the current one. But, unfortunately, this cause will prevent the device from accessing Gmail on Google Chrome and some other popular web browsers. So, if you turn on the device and find that the time is wrong, do the steps above right away!
Is your network connection problem?
If your home Internet is weak or sluggish, it’s natural that you can’t access Gmail. Unfortunately, many do not pay attention to this problem, especially when the network is weak. At that time, the computer was still loading the website but stopped midway. Many people ask why they can’t access Gmail but don’t notice that their home network is weak or worse, the connection is lost.
If you see your home router blinking continuously or when accessing the network is loaded without seeing the page, it is a sign of a weak network. The solution here is to call your network provider and ask for it to be fixed. Or you can also change providers or upgrade network packages to avoid the situation from happening more.
You entered your Gmail password wrong?
This cause happens quite a lot. In other words, this is a common reason why the computer cannot access Gmail. Because people can have many different passwords. Entering the wrong password, wrong password is not too strange. Many people have just changed their Gmail password before but do not remember and re-enter the old password. From there, you get an error that you cannot access Gmail.
The way to fix that is to press the Forgot Password button to get the confirmation code from the phone number. Then change to a password that makes you easy to remember and has high security. This is the easiest way to get your Gmail password back.
Does your computer have a DNS error?
DNS is the current website domain name resolution system. If the network operator encounters a problem such as a broken undersea cable, they must regulate the traffic. However, this throttling more or less causes the routing process to fail. That leads to DNS errors and makes it impossible to access Gmail on Chrome.
You can fix this problem by changing DNS. Currently, the two most popular Google DNS addresses are 188.8.131.52 or 184.108.40.206. Changing DNS will help you get back into Gmail in the fastest way. Follow these steps to get into Gmail:
Step 1: Open the Control Panel application on your computer and select the Network and Sharing Center item. This directory helps to manage and establish computer network connections.
Step 2: Click on the word Ethernet (if it is a wired network) or Wifi (if it is a wireless network) on the displayed dialog box. Please note that only click on the display network name!
Step 3: In the Ethernet Status dialog box, click on the Properties button to proceed to correct the network DNS.
Step 4: Find and double-click the words Internet Protocol Version 4 to proceed to change DNS.
Step 5: Here, select the Use the following DNS server address button. Then, proceed to enter Google’s DNS or any good DNS range you know.
Step 6: For example, enter Google’s DNS range of 220.127.116.11, 18.104.22.168 as shown below. Finally, click OK to let the computer save the above changes.
With the above steps, you can change DNS to reaccess Gmail. This will be the last way to do it when you see that the home has a network, the password is not error and still cannot access Gmail. Because you can’t tell if the network operator is regulating the access network or not. Therefore, try this method when the above methods do not work.
Above are the common causes of the error of not accessing Gmail and how to fix it. It will be inconvenient not to access and send files and work on Gmail on your PC or laptop. So, let’s determine the exact cause to have the right treatment! Good luck in fixing this bug!